Privacy Policy
Last Updated: 2026
Lakes Express ("we," "us," "our," or "Company") operates the lakesexpress.co.nz website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related content, functionality, and services offered through our site.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website. By accessing and using lakesexpress.co.nz, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, postal address, phone number, and other contact information you voluntarily provide when contacting us or completing forms.
- Technical Data: Internet Protocol (IP) address, browser type and version, operating system, referral source, and pages visited.
- Cookie Data: Information collected through cookies and similar tracking technologies (see Cookie Policy below).
- Usage Data: Information about how you interact with our website, including links clicked, time spent on pages, and search queries.
How We Use Information
We use the information we collect for the following purposes:
- To analyze website performance and user behavior through analytics platforms.
- To track affiliate referrals and commissions from online casino and gaming operators.
- To improve website functionality, user experience, and content.
- To respond to your inquiries and provide customer support.
- To comply with legal obligations and enforce our terms of service.
- To send promotional communications (only with your consent where required).
Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your experience and gather analytical data. Types of cookies used include:
- Essential Cookies: Required for basic website functionality.
- Analytics Cookies: Track user behavior and website performance.
- Affiliate Tracking Cookies: Monitor referrals to casino partners and calculate commissions.
- Marketing Cookies: Used for targeted advertising and retargeting campaigns.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect website functionality. For more information about cookies, visit allaboutcookies.org.
Third-Party Links
Our website contains links to external websites, including online casino operators and affiliate partners. We are not responsible for the privacy practices, policies, or content of these third-party websites. We strongly encourage you to review the privacy policies of any external site before providing personal information or engaging with their services.
Your use of third-party websites is at your own risk and subject to their terms and conditions. Lakes Express does not endorse, warrant, or make any representations about third-party websites or their products/services.
Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- New Zealand Residents: Under the Privacy Act 2020, you have the right to access, correct, and request deletion of your personal information. You may lodge a complaint with the Office of the Privacy Commissioner if you believe your privacy has been breached.
- EU/UK Residents: You have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and port your data, as well as the right to object to processing.
- US Residents: Depending on your state, you may have rights under applicable data protection laws, including the California Consumer Privacy Act (CCPA).
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Analytical and cookie data are typically retained for 12-24 months. You may request deletion of your personal data at any time, subject to legal retention requirements.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Lakes Express
Email: privacy@lakesexpress.co.nz
Website: lakesexpress.co.nz
We will respond to your inquiry within 20 business days of receipt.
This Privacy Policy was last updated in 2026 and may be modified at any time. Continued use of our website following changes constitutes your acceptance of the updated Privacy Policy.